Medieval FAQ

[MSP6COP]

Okay, so a lot of you guys know how medieval llc are doing business, but I'd like to make it a little more apparent seeing that you guys are more familiar with them over here than on "6club" which I'm more active in. Hopefully this keeps anyone else from buying from these scammers. I'm out $925 BTW.

I purchased a Medieval manifold after much questioning and speculation from the company on march 23 via paypal. After purchasing I was told that my manifold would come in 2-3 weeks. Cool, that's not much of a wait. Well after the first week I get a picture of what looks like an almost completed manifold and he tells me to please not share the pictures he sent me for some reason, which I thought was odd.

On April 8th he tells me that my manifold is off to the ceramic coaters already so now I'm still expecting this to come within that 2-3 week time period. Now for me it's very important to get the manifold in 2-3 weeks because having bought many items online, I know that there's a 30 day dead line to dispute pay pal purchases. After that I'm SOL with getting a 100% refund.

I emails him on April 21 asking for another update and he states that my manifold would ship the next week, even though on April 8th it was already sent to the powder coaters, this was my first moment of frustration.

APRIL 30th, I ask again where my manifold is and he states that they did not receive it and it should arrive tomorrow (being May 1st).

On may 1st I come over here to good ol MSF and see that Collin M. (IHEARTGROCERIES) will be receiving his manifold because it shipped according to whoever posts here for Medieval. I email him asking what the hell the deal is because I know he ordered his after me. He explains that he's hired "employees" that made a clerical error and apologizes.

MAY 6th he tells me it's on it's way from UTAH.

MAy 7th I receive a tracking number ( yes a real one)

May 12th I receive the manifold...8 weeks later.

May 20th I attempt to install the manifold pretty much all day long. Took me 45 minutes to pull out the stock one so I was initially excited. Come to find that Medieval did not send me the correct hardware to install this thing, So I ended up having to go the Home Depot to buy my own hardware (after already spending $925).

*****INSTALLATION*****
I'll break this installation part into a different section now.

I bought the new hardware for the manifold after discovering that I can't use the stock studs with this manifold due to it's huge size (even though I figured out how, which would have worked if this thing was made right). I go back at it and get great and being able to drop the thing in there to get against the head. Once I figure that part out I go at the manifold to turbo first. I tried probably a hundred times trying to get it to mate and just couldn't. DJUOSNTEISN was there and said, "Looks like that first runner is rubbing against your turbo man." and I quickly dismissed that comment and called it a day.

Day two of the installation I came back refreshed ready to work on the car again. I go back at the turbo to manifold and find the same problem, there's about 1/2" gap between the turbo and manifold flange. I got the driver's side bolts just fine, but the passenger side one's didn't even have a chance. So I figured out that what Dustin had said the night before was EXACTLY RIGHT. The first runner was so fucking big it had no chance to allow me to mate my turbo to this manifold. So, being as frustrated as one can be, having waited 8 fucking weeks for something I paid $925 for, I decide that I'm not waiting any longer. I get a hammer and beat the runner until I'm able to get my turbo to mate to the manifold.

I'll give this manifold some credit, it was not an easy task beating that runner, it was made pretty sturdy. I was able to accomplish my goal and FINALLY got the turbo to mate with the manifold (turbo is a 3071, probably havent mentioned that yet). Not sure if it was 100% sealed, but it appeared to be. Now I tackle the head to the manifold to get those bolts on. I go from the center out bolt by bolt. I don't tighten them at first, just wanted to get them all in. Well from the center out, I got all the driver's side bolts in and all but 3 of the bolts on the passenger side on. I figure what the hell, might be an okay seal though I felt a lip on the passenger side, but I was just going to test it to see. So I go grab my waste gate to pop in on and start the car and the AC line is in the way. At this point I'm telling myself that for $925 this thing should have been perfect and rip it out of my car and EMAIL medieval of what happened. Here are some pics.







Well on MAY 22nd after arguing back and forth I tell him that I'm going to send it back and wanted a refund. At this point I was told that he would be able to make me another manifold and have it shipped in a week. I was told that it warped in the powdercoaters and then that all 3071s are made differently which was apparently my fault and that I should have GRINDED THE TURBINE HOUSING DOWN ON MY 3071 TO MAKE IT FIT. I'm like, whatever dude, REFUND. Like I said above he agreed to it, the manifold got to him in a week which was MAY 28th. He confirmed that he received it and stated that he would be out of town until that following tuesday (June 2nd) to make a decision, whatever that means. On June 2nd I was him what's up with the refund and he says they're awaiting on the third owner (there's more than one>????) to complete the decision. He stated that I would probably lose money on the powder coating and a restocking fee. I email him June 3rd with no response. June 4th is the last time I've heard from him stating that I would receive a refund.

Today is June 14th and I have not received an email or a phone call or ANYTHING AT ALL. I cannot dispute this through pay pal and I tried to dispute it through my bank, but their limit is 60 days which was also out the window a long time ago. I've got NO HELP FROM ANYWHERE AND DON'T SEE MY $925 COMING FROM ANYWHERE AT THIS POINT.

I figure all I can do is let all of you know not to buy from them and save you all the trouble. I hope everyone in the process of dealing with Medieval gets at least a working manifold.

I bought grims PG + EWG which went in like a charm and works like a charm.

[AmillieMS6]

damn man that sucks

i know how it feels to wait for something that long and pay that much and not have it work/fit.

bad customer service but thanks for the heads up

[Laloosh]

All the poeple fucked need to get together and come up with a plan to ruin this pos company. Its not hard....hell one single person could do it if they try hard enough. You already have everything you need

[MSP6COP]

That was kind of the point. I have everything documented and saved obviously. I'm looking into filing through small claims, it's just hard because I don't know if I could do it VIA mail. It wouldn't be worth it to have to go down there a couple times. Looks like ERICH had the same problem I did too.

[Laloosh]

where are these clowns from, these forums are big, some1 has to live by them

[MSP6COP]

Their website says Salt Lak City, Utah but my box came from Saratoga Springs, UT which is 20 miles from them. I think this dude just makes car parts out of his garage. I just want to see their banners and advertising pulled from the forums.

[dcphantom]

Found this rather interesting.

Business Contact and Profile for Medieval LLC
Name: Medieval LLC
Phone: (801) 455-2239
Address: (Undeliverable 07/08)
2100 Bengal Blvd Apt C101
Salt Lake City, UT 84121-7143
Website: Medieval: Home
Principal: brach hadean
Customer Contact: brach hadean - (801) 455-2239
File Open Date: June 2008
TOB Classification: Online Shopping Sites
BBB Accreditation: Medieval LLC is not a BBB Accredited business.

Customer Complaint History for Medieval LLC

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB processed a total of 1 complaint about Medieval LLC in the last 36 months, our standard reporting period. Of the total of 1 complaint closed in 36 months, 1 was closed in the last year.
These complaints concerned :
1 regarding Delivery Issues

1 - Non-delivery of products

These complaints were closed as:
1 Unpursuable

1 - Company cannot be located.

And this:

Out of Business

It appears that the company is no longer in business. The BBB's mail to this company has been returned as undeliverable. If you have an unresolved dispute with this company you may wish to seek legal advice.

[AmillieMS6]

i cant wait to see their response when they see this thread

[superskaterxes]

why do people keep buying from them if they know it doesent fit? after the first one came out it diddent fit did u think the rest would?

[AmillieMS6]

Originally Posted by superskaterxes why do people keep buying from them if they know it doesent fit? after the first one came out it diddent fit did u think the rest would?

i dont think he took up on his offer for the 2nd mani.. i think he just asked for a refund right away... (correct me if im wrong)

[AFcadet]

If they are out of business its probably because of shit not being built right...then everyone wanting a refund even though they already paid all the money to make the part.

Kind of like CDI with their internals. Once they found everyone wanting money back, they knew they didnt have it...so they went under.

[phailerider]

this thread makes me sick to my stomach to read. i get alot of shit for voicing my opinions but i should have been noisier here. probably wouldnt have made much difference after P3 hyped it on robbies car... but still.

these guys made one manifold, that thanks to cpes fabrication skills actually worked as designed, AND generated massive publicity and the rest have been utter crap. you cant blame p3 tho. they said it right from the start that it had issues.
the fact that medieval did this once before on mazdas247 under a whole different business name just makes it even more disgusting.

i feel rotten for you mike... but i know how you feel. im out about a grand too... and you dont even want to know the time i put into the 2 i had and they still didnt work right.

wow.

[ElBartoRex]

this site is running out of sponsors that members are willing to patronize...

[phailerider]

Originally Posted by ElBartoRex this site is running out of sponsors that members are willing to patronize...

theres lots of new guys on the horizon. i think it will get better, not worse.... in case that matters. i know it doesnt matter for the OP right now tho

[MSP6COP]

i dont think he took up on his offer for the 2nd mani.. i think he just asked for a refund right away... (correct me if im wrong)

Nope, I wasn't going to wait another 8 weeks to get another piece of shit from these guys. I was one of the first to order after I heard that the problems were fixed. Once I bought it a few guys on 6club bought them too...now they're feeling the pain too I suppose.

[skeeter149]

damn dude philly just ordered one for a stocker i think. that sucks i am glad i didnt do business with them if its gonna be this damn hit and miss. sucks what can i say and i hope the op gets everything settled.

[triplejumper18]

File a claim in your local small claims court.

[94jedi]

dude....seriously...Like Randy, I feel like I'm going to throw up. It sucks when an enthusiast, no different than me, gets scammed like that. WTF. These ass clowns deserve what ever they get in life. I hope no one ever gives them another red cent, even if they make the best mani out there.

[all4bspinnin]

Originally Posted by triplejumper18 File a claim in your local small claims court.

DING DING DING!! WINNER!! For this much money i would have already filed after they gave me the run around. Do not wait any longer. Do it.

Originally Posted by 94jedi dude....seriously...Like Randy, I feel like I'm going to throw up. It sucks when an enthusiast, no different than me, gets scammed like that. WTF. These ass clowns deserve what ever they get in life. I hope no one ever gives them another red cent, even if they make the best mani out there.

+2... It makes me sick to read as well... I got ripped off 800$ by some getto Honda guy in the Navy when i bought my civic... nothing makes you feel as bad as getting ripped off. oh... man, if i ever see that guy again...

...i hope you pursue legal action

[Erich]

Pretty sure a small claim has to be filed in the defendants jurisdiction. This works well with corporations that have agents in almost every major city, but breaks down when dealing with small companies. Also, winning the small claim won't guaranty payment. Big corps will pay to avoid larger legal action, but there really isn't much to make the small businesses pay.

[kore2000]

Originally Posted by Erich Pretty sure a small claim has to be filed in the defendants jurisdiction. This works well with corporations that have agents in almost every major city, but breaks down when dealing with small companies. Also, winning the small claim won't guaranty payment. Big corps will pay to avoid larger legal action, but there really isn't much to make the small businesses pay.

+1
Even if you file and win, it does not mean you are going to get paid. My suggestion is to burn down the building. It will not net you any money, but maybe some satisfaction and retribution. If they have fucked over enough customers it would be hard to put the blame on you.

[AmillieMS6]

where the fuck are the Medieval guys?

i wanna see em post in here

[glocK23]

wow, just fucking wow.

[BentClamps]

Originally Posted by Erich Pretty sure a small claim has to be filed in the defendants jurisdiction. This works well with corporations that have agents in almost every major city, but breaks down when dealing with small companies. Also, winning the small claim won't guaranty payment. Big corps will pay to avoid larger legal action, but there really isn't much to make the small businesses pay.

I think it depends on the specific area. Friend of mine was screwed over by a small engine repair shop and took them to small claims. Judge told the owner of the store if he didn't pay that he would be in contempt of court and would sit in jail. Friend got his money.

[bioevolve]

Far as I know he does it out of his garage/home using a basic work shop setup with welders, 4'x4' plasma cam cutter, etc etc.

[MSP6COP]

Yeah, from what I've read, the suit has to be filed in the state, county, city of the business unfortunately. I'm trying to talk to some people I know for some help. I've exhausted just about every other resource, so at this point I'm SOL. If I ever do get my money back, I'm sure it won't be from the company directly.

[Fobio]

I've been waiting for a replacement PMM from them since February. And I also have their V1 RMM getting rebuilt by them...

They also have been brushing me off with powdercoating issues and stopepd replying to my one weekly email since last week.

I've been very patient, but this is ridiculous. Reading this thread just sealed the deal for me...along with bioevolve's funnier thread for free mounts...

[94jedi]

Someone posted info from the BBB out of Utah and it appears these guys are technically no longer in business. If they had an ounce of integrity, they'd meet their standing obligations but we all know they won't.

[MTuning]

i can't believe none of their "reps" on this forum chimed in yet

[Kdawg207]

i had somethin similar like this to happen to me in my pontiac days
fuggin aggrevating - hopefully they stand up - if not they're faygs

[dcphantom]

Originally Posted by 94jedi Someone posted info from the BBB out of Utah and it appears these guys are technically no longer in business. If they had an ounce of integrity, they'd meet their standing obligations but we all know they won't.

I posted that info, but i'm not sure that it actually means they are out of business. It could just mean that they didn't respond to the BBB. BUT if they are out of business and they are no longer an Limited liability company, then the dude running the show can be held solely liable and isn't under the umbrella of the company

Also to MSP6COP, if you haven't tried the phone number I listed from the BBB, contact Domains by Proxy and explain to them your situation and they pretty much have to legally disclose the information of the owner of the medievalllc.com website. Godaddy is such crap and the fact that offer domain by proxy to shield people from this is also crap. Here is their WHOIS info but like i said, you have to go through Domains by Proxy.

I've been ripped off via internet sales before and it sucks.

[Superstretch18]

It's ironic that as I read this, there's a Medieval banner across the top of this page. "Aftermarket Engineered Performance Products," it says. LOL...

Hope everything works out for the best everyone...

[Zeya]

It would be sweet if someone reading this who lives in salt lake city would swing by the address above and see if there's like some ramshackle straw hut there or something.

[phillyb]

i believe jumpingjackson is somewhat local

[AmillieMS6]

Originally Posted by Zeya It would be sweet if someone reading this who lives in salt lake city would swing by the address above and see if there's like some ramshackle straw hut there or something.

or we should just all meet up somewhere (from all over the country) and cruise over there with a shitload of members and see whats up..

[mexicant]

spend $200 on a plane ticket and beat with him that manifold until he dies

[mexicant]

http://www.mazdaspeedforum.org/forum/foru...tml#post247914

http://www.mazdaspeedforum.org/forum/foru...tml#post247913

support these threads

[mexicant]

taking $1000 over state lines sounds like fraud to me, which happens to be a felony.

[Scatt Nasty]

Well I just got done emailing medieval asking for a refund. They can have the manifold back, honestly I just want my money back. If they don't refund I will dispute it. Tryin to go about it the right way even though they have been given so much slack with the entire transaction.

[AmillieMS6]

"Medieval" # Last Activity: 05-29-2009 01:23 PM

havent been on in a bit..hmmmmm