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 Old 08-02-2013, 08:22 AM   #1
 
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Default ATR update 6367

I updated to 6367 yesterday and then made some revisions to my map. I went to flash the map this morning and the map is now locked and won't flash.

I went back into ATR and changed the map name and saved it and then tried to reflash again. Same thing. Map locked.

I un-married the the ap then went back in to ATR saved the map, loaded it back onto the ap and tried to reflash again. Same thing. No bueno.


The only way I can flash my map is to roll back the ATR update, resave my map to the old ATR version, then reflash to the car. No problem.

Anyone else having this problem with the new update 6367.

Note: I did update AP manager a couple of day ago with no problem. I made revisions to my map and had no issues with flashing. It's just this new ATR update. When i save my map to it the map gets locked and won't flash to the car.
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 Old 08-02-2013, 08:26 AM   #2
 
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Everyone is having this problem...don't update till they fix it

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 Old 08-02-2013, 08:46 AM   #3
 
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Thanks. I wouldn't have updated if I had known there was a problem.
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 Old 08-02-2013, 09:12 AM   #4
 
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Go request to download ATR 2.0 from Cobb. I just had this problem, works fine now with everything updated.
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 Old 08-02-2013, 09:37 AM   #5
 
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Originally Posted by HawkeyeGeoff View Post
Go request to download ATR 2.0 from Cobb. I just had this problem, works fine now with everything updated.
Thanks. Done.


Here's the link to the request form for anyone who needs it.

COBB Tuning AccessTUNER Race Request Form
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 Old 08-03-2013, 06:53 PM   #6
 
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same problem here, no need to re-download old version, just roll-back last update and it willl work again.
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 Old 08-03-2013, 07:15 PM   #7
 
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Yeah that will work. That's what i originally did. Only thing is that it is going to be annoying every time you open ATR it's going to ask you to update. Submitting the request form and then downloadinf the new ATR version is just easier.
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 Old 08-05-2013, 01:00 PM   #8
 
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Cobb Tuning ; Evan@COBB; @Calvin@COBB;
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 Old 08-06-2013, 10:46 AM   #9
 
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Originally Posted by hnda etr View Post
still waiting to hear from you guys...

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 Old 08-06-2013, 06:26 AM   #10
 
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I don't really understand what is going on here.

So there is a 'new' ATR client that the 'older' (Pre V3 AP) client doesn't automatically update to?

I applied the 1 August 2013 update and I noticed that my serial number was removed from the client, so I rolled back.

If there is a 'new' client as of this month why aren't we just getting an auto-update to that?
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 Old 08-06-2013, 06:46 AM   #11
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I gotta roll back too, this sucks.
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 Old 08-06-2013, 10:18 AM   #12
 
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Well thats lame. Haven't messed with my AP/ATR for months and today I was gonna mess with my map a little. Just got done updating AP, AP manager, and ATR. This is the ATR update?

Edit: well at least that was painless. Not computer savy and was anticipating a headache getting the old version back. super easy though
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 Old 08-06-2013, 11:50 AM   #13
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I got a PM from Evan, as I accidentally locked the thread earlier.
Originally Posted by Evan@COBB
Hey,

3I was going to submit something along the lines of, "Hey guys, sorry for the issue but we overlooked a component of the new ATR meshing well with previous licenses. For now, if you could please roll back your ATR to the previous version you had downloaded until we can get a new build out to everyone. We're pushing for a release at the end of this week."
The only problem is that I myself did not upgrade ATR. I only updated AP Manager on my Mac.

That means, I am pretty SOL until the fix is released. I think. Of course, I updated as i went to add the new map from @rfinkle2;...
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 Old 08-06-2013, 12:00 PM   #14
 
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Weird I updated both atr and ap manager and reflashed last night with no problem.
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 Old 08-06-2013, 12:03 PM   #15
 
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Originally Posted by SLOWHATCH View Post
Weird I updated both atr and ap manager and reflashed last night with no problem.
I checked the update again last night and decided to roll it back. The file version in the upgrade popup said 6368, but when I installed the update and went to the help\about\version, it still said 6367. So i rolled back just in case.

Could be that they fixed the issue in 6368 but didn't update the version number... I'll try again tonight...
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 Old 08-06-2013, 12:59 PM   #16

 
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I also got a new map from @rfinkle2; for the first time in a bit and could not get it on the car. Fixing tonight.
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 Old 08-06-2013, 01:59 PM   #17
 
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About to flash a new map so waiting on Cobb to answer here
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 Old 08-06-2013, 02:05 PM   #18
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Have any of you guys having issues requested a new ATR from the Cobb site? It's fixed a few folks' problems.
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 Old 08-06-2013, 02:14 PM   #19
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No ATR for Mac, so everyone's updating...
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 Old 08-06-2013, 02:20 PM   #20
 
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Originally Posted by Raider View Post
No ATR for Mac, so everyone's updating...
I didn't update my copy of ATR. I'm still on the previous version.

The issue must be with the AP manager. Did you try to roll back both the AP manager and ATR?
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 Old 08-06-2013, 02:22 PM   #21
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Not sure how AP manager can be rolled back.
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 Old 08-06-2013, 02:32 PM   #22
 
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@Raider; try this:

1) open ap manager
2) choose options
3) choose update log
4) drag / copy 2.1.1.1 so the set-up file is available (after step 5).
5) uninstall your AP manager
6) open the set-up file for the AP manager version 2.1.1 that you copied

(do not update to 2.1.1.3 if asked) LOL
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 Old 08-07-2013, 07:59 AM   #23
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Originally Posted by rfinkle2 View Post
@Raider; try this:

1) open ap manager
2) choose options
3) choose update log
4) drag / copy 2.1.1.1 so the set-up file is available (after step 5).
5) uninstall your AP manager
6) open the set-up file for the AP manager version 2.1.1 that you copied

(do not update to 2.1.1.3 if asked) LOL
That did not work, still grayed out on me.
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 Old 08-07-2013, 12:57 AM   #24
 
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Cobb replied in this thread: AP firmware upgrade!! WTF

But not this thread that we're in now, IN THEIR OWN SECTION!! lol even after mentioning all of them twice! Jeez SMH.
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 Old 08-07-2013, 10:17 AM   #25
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Connected to my PC, which was not updated, same deal. Just waiting for Cobb to update AP Mgr so I can load the map, I guess.
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 Old 08-07-2013, 10:27 AM   #26
 
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I'm having issues with not being able to log/monitor on custom maps saved in the new Atr, the OTS maps work fine... I'm going to try and roll back and see if it fixes it.


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 Old 08-07-2013, 02:31 PM   #27
 
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Originally Posted by PapaSmurf View Post
I'm having issues with not being able to log/monitor on custom maps saved in the new Atr, the OTS maps work fine... I'm going to try and roll back and see if it fixes it.


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OTS maps on your set-up! HAHA.
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 Old 08-07-2013, 03:30 PM   #28
 
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Originally Posted by rfinkle2 View Post
OTS maps on your set-up! HAHA.
I can flash maps just fine, I just cant monitor or log anything on my latest tune.


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Last edited by PapaSmurf; 08-07-2013 at 05:21 PM.
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