Tell me what I'm doing wrong...
 

Hoping all y'all can educate me some

I got an AccessPort V3 from FREEKTUNE

Sent 'em the info about the AccessPort and the car, and got a map to try, and instructions for data logging. Loaded the map onto the AccessPort - but when I try to flash it to the car, the map is grayed out and I cannot select it.

So what am I missing? I can load the COBB maps that come loaded on the Accessport.

Tell me its something obvious that I overlooked and can easily rectify.

Thanks in advance

If you can load the ots maps but not his its a map issue. It is grayed out when the serial number in the locked map dosent match the AP being used. Did you email them before posting?

Yeah, got the map Monday morning, emailed him on Monday night when I couldn't get it to flash. I know tuning takes a while, and they're busy and stuff, but I cant even get started. Kind of a drag. I was even foolish enough to spend the money on Accesstuner and endure EFIU in an effort to resolve this issue.

I assume I just have to wait and hope someone sees my email.

Can you open the map in ATR, or did Freek lock it?

If you can open it in ATR, you might be able to save it, load it to your AP, and then load it on the car.

Yeah, I tried that. The issue appears to be that the AP shows the vehicle is USDM 2006/2007 Mazdaspeed6 (Fed.) and the file shows vehicle as WM 2004-2007 Atensza, etc. So the ATR wouldn't open it.

Sounds like something that Freektune is going to have to fix for you.

That's what I concluded. But it's my understanding that additional attempts to reach them by email has the effect of moving you to the back of the line.
So......

Do you not have phones?

I do, they don't. Or, well, they probably do, but they have no phone number available to call.

Got an email reply. Getting it sorted.